TVS iQube Not Charging (6 Tips to Fix it)

What could be more frustrating than my TVS iQube not charging? You heard it right. As the display of my scooter indicated “low battery,” I quickly took out the charging cable and plugged it in. But to my shock, it refused to charge.

I realised that it was not just me who had faced this problem. The TVS iQube charging issues are common among its owners, and the company is trying to resolve them. By the time they come up with the solution, simple troubleshooting can do wonders.

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If you are also facing the charging issue, I am here to help you out. I am going to share a troubleshooting guide that may keep your worries at bay.

Step-by-Step Troubleshooting Guide

I have tried these troubleshooting tips to solve my TVS iQube charging problem. I assure you, it won’t be disappointing for you, either. So, let’s explore the methods step by step.

1. Check the Power Source

First, check if the charger is properly plugged into a socket. You may try another device charger to check the power supply.

However, do not use extension cords to charge your scooter. Instead, use a 5A wall socket to charge your iQube as recommended by TVS.

2. Inspect the Charging Cable and Charger

If you find your TVS iQube charger not working properly, look for any physical damage in the charger and cable. Check for any cuts and exposed wires in the cable.

Also, make sure the charger doesn’t overheat. No burning smell should come from the cable.

TVS iQube comes with a twist-and-lock mechanism. So, check if the cable is locked properly with the charging port. The power indicator should display a yellow light when you plug in the charger.

When I faced this issue, TVS suggested using an original TVS iQube charger. Therefore, I’d also recommend you avoid using a different charger or cable.

3. Examine the Scooter’s Charging Port

The next step I did was to inspect my e-scooter’s charging port and look for any bent or broken pins.

You should do the same, as it can be one of the reasons for your TVS iQube not charging. Ensure to clean any dirt and moisture present inside the port.

The charging flap of the iQube is designed to prevent water from entering the port. Make sure that the flap is not damaged. It should secure the charging port properly.

4. Review Battery Health and Connections

Once, I noticed that my TVS iQube battery was not charging. So, I checked my scooter’s battery condition, but thankfully, it had no damage.

In my case, the culprit was a loose cable connection. But of course, you must not ignore the health of your TVS iQube battery. Try monitoring the battery’s discharge percentage. See if it drains faster than usual.

TVS iQube comes with fast charging. Thus, check the SOC percentage to see how long it takes to get fully charged.

Keep in mind that overheating can also cause TVS iQube charging issues. So, disconnect the battery from the system if possible. You may try charging it again after reconnecting.

5. Restart or Reset the Scooter

Sometimes, charging issues can be resolved by restarting or resetting the scooter. This method always works for me if there are glitches in my TVS iQube’s system.

So, try turning off your scooter for a few minutes. Restart it and connect the charger. Do a system reset of your scooter if the charging port still doesn’t work.

6. Try Charging at a Different Location

If the issue persists, I recommend you try charging your TVS iQube in a different place. Let me tell you, this hack really helps.

There may be no fault in your TVS iQube. It could be the power supply or the electrical outlet in the location, which is poor. So, look for unstable voltage and earthing connections at your place.

You can use another room or a friend’s house to check if the scooter charges there.

When to Seek Professional Help?

Well, now that you have tried all the troubleshooting tips, but it didn’t go well, I’d suggest you seek immediate professional help. Reach out to your nearby TVS service centre.

It is better to seek help if the scooter doesn’t charge at all or if charging is very slow. The problem with your TVS iQube may be due to faulty hardware.

It may need replacement. Check the warranty of your scooter’s battery. Like me, the service centre will surely help you with your TVS iQube charging port issues and get them fixed.